We may collect the following types of information from you:

• Personal Information: Name, address, phone number, email, date of birth, government-issued ID, and other information required to open and maintain your account.
• Account Information: Account numbers, transaction history, login credentials, and other account-related details.
• Financial Information: Bank account and payment card details.
• Technical Information: IP address, browser type, operating system, device information, and usage patterns.
• Usage Data: Pages visited, clicks, and other interactions on our website.
• Cookies and Tracking Data: For website functionality, analytics, and service improvements.

• Open, manage, and maintain accounts and banking services.
• Process transactions securely, including deposits, withdrawals, and payments.
• Communicate updates, alerts, and promotional offers (only with your consent).
• Improve our website, digital services, and customer experience.
• Detect, prevent, and investigate fraudulent activity.
• Comply with legal and regulatory obligations.

We may share your information only with:

• Authorized Service Providers: IT, cloud storage, payment processors, and analytics services that support the Bank.
• Regulatory Authorities and Statutory Agencies: When required by law.
• Credit Reporting and Clearing Agencies: For credit assessment, verification, and risk management.
• Third Parties with Your Consent: Only when you explicitly authorize sharing.

All third parties must comply with our privacy standards.

• Encryption of sensitive personal and financial information.
• Secure servers and restricted access to authorized personnel only.
• Continuous monitoring and security audits.

While we strive to protect your information, no system is completely secure.

• Access and correct your personal information.
• Request deletion of personal data where legally permissible.
• Restrict or object to certain uses of your information.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact contact@velloredccb.bank.in.

• Necessary Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand user behavior and improve our services.
• Marketing Cookies: Only used with your consent to provide personalized offers.

You can manage cookies through your browser settings, though this may affect website functionality.

Our website may include links to third-party websites for customer convenience. We are not responsible for the privacy practices or content of these sites. Accessing external links is at your own risk.

We take steps to ensure that the information we collect is accurate and up-to-date. Customers are encouraged to provide correct information and update us regarding any changes.

• Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations
• Data protection requirements under applicable Indian and international laws

We may update this Privacy Policy from time to time. All updates will be posted on this page with an updated Effective Date. Please review this page periodically.

• Email: contact@velloredccb.bank.in
• Address: No.2, Officers Line, Vellore - 632001

• Confidentiality: Protecting customer information at all times.
• Transparency: Explaining how data is collected, used, and shared.
• Security: Implementing strict measures to prevent unauthorized access.
• Compliance: Meeting all legal, regulatory, and industry standards.

Your trust is our most valuable asset, and we strive to uphold it every day through responsible handling of your information.